Frequently Asked Questions

The Glow Stick is a revolutionary solid clay mask in a convenient stick format. It's made with Green Tea Extract, Kaolin Clay, and Vitamin E to deeply cleanse pores, remove blackheads, and leave your skin glowing.

Unlike traditional masks, The Glow Stick is mess-free, easy to apply, and perfect for on-the-go skincare.

The Glow Stick contains powerful, natural ingredients:

• Kaolin Clay — Absorbs excess oil and unclogs pores
• Bentonite Clay — Deep cleanses and detoxifies skin
• Green Tea Extract — Antioxidant protection and soothes skin
• Vitamin E — Hydrates and repairs skin barrier
• Aloe Vera — Calms and moisturizes
• Niacinamide — Minimizes pores and evens skin tone

100% vegan • Cruelty-free • Paraben-free

Yes! The Glow Stick is formulated for all skin types:

• Oily skin — Absorbs excess sebum and mattifies
• Dry skin — Gentle formula with hydrating ingredients
• Combination skin — Balances oily and dry areas
• Sensitive skin — Free from harsh chemicals, soothing formula

If you have extremely sensitive skin or specific conditions, we recommend doing a patch test first.

1 stick = 6-8 weeks of regular use (2-3 applications per week)

3 sticks = 4-6 months of glowing skin!

With our Buy 1 Get 2 Free offer, you're set for months of skincare at just $3.33 per stick.

Yes! The Glow Stick is specifically designed to target:

• Blackheads — Clay draws out impurities from pores
• Acne — Antibacterial properties help reduce breakouts
• Enlarged pores — Regular use minimizes pore appearance
• Oily T-zone — Controls excess oil production

For best results, use 2-3 times per week consistently for at least 4 weeks.

Using The Glow Stick is simple:

• Step 1: Wet your face with warm water to open pores
• Step 2: Apply the mask directly to your skin in circular motions
• Step 3: Leave on for 5-10 minutes until dry
• Step 4: Rinse off with warm water and pat dry

Use 2-3 times per week for best results. Follow with your favorite moisturizer!

We recommend using The Glow Stick 2-3 times per week for optimal results.

Oily skin: Can use up to 3-4 times per week

Dry/Sensitive skin: Start with 1-2 times per week

Listen to your skin — if it feels tight or dry, reduce frequency.

Absolutely! The stick format makes it perfect for targeted application. You can use it on:

• Nose (for blackheads)
• T-zone (forehead, nose, chin)
• Cheeks
• Full face

Many customers love using it just on their nose and chin where blackheads are most common.

Results vary by individual, but most customers notice:

• After 1 use: Skin feels cleaner and smoother
• After 1 week: Visible reduction in oiliness
• After 2-4 weeks: Noticeable improvement in blackheads and pore size
• After 4-8 weeks: Significant improvement in overall skin clarity

Consistency is key! Stick with it and you'll love the results.

Yes! We offer FREE shipping on all US orders. No minimum purchase required.

International shipping is available at checkout for an additional fee.

US Orders:

• Processing: 1-2 business days
• Delivery: 3-5 business days
• Total: 4-7 business days

International Orders:

• Processing: 1-2 business days
• Delivery: 7-14 business days (varies by location)

Once your order ships, you'll receive an email with your tracking number.

You can also track your order anytime on our Track Order page.

Just enter your order number and email address to see real-time updates.

Yes, we ship to most countries worldwide! International shipping rates and delivery times are calculated at checkout based on your location.

Please note: International customers may be responsible for customs fees or import taxes depending on their country's regulations.

We offer a 30-Day Money-Back Guarantee on all orders.

If you're not completely satisfied with The Glow Stick for any reason, simply contact us within 30 days of receiving your order for a full refund.

No questions asked. We want you to love your skin!

To request a refund:

• Email us at support@beautyskin.com
• Include your order number
• Let us know the reason for your refund (optional but helpful)

We'll process your refund within 3-5 business days. Refunds are issued to the original payment method.

In most cases, no. We trust our customers and want to make the refund process as easy as possible.

For hygiene reasons, we typically don't require you to send back opened skincare products. Just contact us and we'll take care of you!

We're sorry if your order arrived damaged! Please:

• Take a photo of the damaged item
• Email us at support@beautyskin.com with the photo and your order number

We'll send you a free replacement right away — no need to return the damaged product.