Track Your Order

Information We Collect

When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the information we collect to:

• Fulfill orders and process transactions
• Communicate with you about your order
• Screen orders for potential risk or fraud
• Provide you with information or advertising relating to our products

Sharing Your Information

We share your personal information with third parties to help us use your personal information, as described above. We also use Google Analytics to help us understand how our customers use the site.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Contact Us

For more information about our privacy practices, please contact us at support@beautyskin.com.

Overview

This website is operated by Beauty Skin. Throughout the site, the terms "we", "us" and "our" refer to Beauty Skin. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your credit card or payment information is always encrypted. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only.

Modifications

We reserve the right to modify these terms of service at any time. It is your responsibility to check our website periodically for changes.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all purchases. If you're not completely satisfied with The Glow Stick, simply contact us within 30 days of receiving your order for a full refund.

How to Request a Refund

To initiate a refund, please contact our customer support team at support@beautyskin.com with your order number and reason for the refund. We'll process your request within 2-3 business days.

Refund Process

• Refunds will be credited to your original payment method
• Please allow 5-10 business days for the refund to appear on your statement
• You do not need to return the product to receive a refund

Exceptions

Refunds may not be available for orders placed more than 30 days ago or for products that have been misused or tampered with.

Free US Shipping

We offer free standard shipping on all orders within the United States. No minimum purchase required!

Processing Time

Orders are processed within 24 hours (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Delivery Time

• Standard Shipping: 3-5 business days
• Express Shipping: 1-2 business days (additional fee)

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number. You can also track your order on our "Track My Order" page.

International Shipping

Currently, we only ship within the United States. We're working on expanding to international shipping soon!

Get in Touch

We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out.

Email

support@beautyskin.com

We typically respond within 24 hours.

Business Hours

Monday - Friday: 9am - 6pm EST
Saturday - Sunday: Closed

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